Communication styles

The Communication styles training course is about giving and receiving information. How do I give information and how do I prefer to receive information from others? And how can I ensure that others interpret my information correctly, so that we can do more faster while expending less energy?

Sometimes we do our best to tell someone what we want, but we can’t seem to get our message across and we end up with something other than what we meant. It happens to all of us from time to time. In most cases, ‘miscommunication’ is less about content and more about the way we communicate. We all have our preferred style of giving and receiving information and that style may not match those of our colleagues and conversation partners.

Target group

All Academy staff


In this training course, you'll learn to recognise your personal communication style and to key into the styles of others. This one-day course, which includes a style test, exercises and practical situations, will teach you all the basic principles you need to get more out of your communication with colleagues, your team, or your life partner.

Practical information

  • Duration: One session, from 9 a.m. to 5.30 p.m.
  • Group size: Maximum of 15 people


The Local Consultations Committee (employer and union representatives) considers it well worthwhile to spend part of the employee benefits budget on sustainable career development. Training, courses and coaching meant to support sustainable career development are therefore funded from this budget.