Successful communication for technical staff

It’s important to be assertive in your work without putting your relationship with your superior, clients or colleagues at risk. In this training course, you’ll learn to strike the right balance. You’ll learn the art of persuasion, better time management techniques, and smarter strategies for managing or avoiding conflicts. Note: the purpose of this training course is to help you to have more impact, not to improve your technical skills.

Target group

Academic support staff/Lab technicians/Other technical staff


The idea behind this course is ‘Working to learn and learning to work’. That means that everything you learn during the course can be applied immediately in the workplace. This four-day course was developed especially for you – the Academy’s technical staff members –and is tailored to your specific work environment. Do you want your expertise to be acknowledged and appreciated? Do you want to be able to coordinate and consult effectively with your clients? Would you like to improve yourself in areas beyond your technical skills? That’s what you’ll be doing during this course.

Practical information

  • Duration: Four sessions, from 9.00 a.m. to 4.30 p.m.
  • Dates: 26 April, 17 May, 18 June and 3 September 2018
  • Location: Utrecht
  • Language: Dutch or English, depending on participants
  • Intake: 5 or 9 April (1 hour)
  • Group size: 12


The Local Consultations Committee (employer and union representatives) considers it well worthwhile to spend part of the employee benefits budget on sustainable career development. Training, courses and coaching meant to support sustainable career development are therefore funded from this budget.