Communicate with impact

Would you like to be more visible? Would you like to learn how to strike the right tone of voice and get the results you want from your conversations? In this training course, you will learn to stand up for yourself and to express your opinions. You will gain a better understanding of how you communicate, both verbally and nonverbally. You will learn how to deal with difficult situations. And you will learn to show more initiative and play a more active role at work.

Target group

For anyone who wants to be more assertive in their communication, who is prepared to develop new skills by working through situational cases, and who is open to applying their new behaviour in the workplace. The focus is on practices at work.

Programme

  • Preparation of preliminary assignments
  • Homework: a maximum of 2 hours per session
  • You will practise adopting various communication styles
  • You will practise your skills in various situational cases, for example making a request, refusing, offering your opinion, overcoming resistance, managing conflicts
  • You will contribute your own real-life cases, allowing you to practise your skills in a safe and confidential setting
  • You will learn how to give clear feedback and to receive feedback from others

Practical information

  • Duration: The training course starts in October 2021. There will be one full-day and two half-day sessions, each requiring a maximum of 2 hours of preparation.
  • Dates: Monday 11 October, 9:30 a.m. to 4:30 p.m., Monday 8 November, 9:30 a.m. to 12.45 p.m., Monday 22 November, 9:30 a.m. to 12:45 p.m.
  • Language: Dutch
  • Location: Trippenhuis complex
  • Group size: 6 to 10 persons